Some events offer optional refund protection during checkout. The coverage is provided by a third-party, not by TicketLeap or the event organizer. Your refund protection may be fulfilled by one of two providers, depending on the event: Protecht Refund Protect / Refundable.me The provider you purchased from will be clearly listed in your checkout flo...

Get your events ready for success in 2026. In this live TicketLeap webinar, we’ll walk through everything you need to confidently launch and sell tickets — from setting up your TicketLeap account and payment processing to best-practice tips that help turn interest into sales. Whether you’re hosting your first event or refining your setup, you’ll lea...

To reserve specific seats for certain purposes, use the Hold feature. You can apply holds after setting up your venue and creating a seating chart. For instructions on adding a venue, see How do I add a venue?   Note: When setting up your event, select Yes for Is this a reserved seating event?   Types of Holds There are two ways a hold can be create...