Cancelling an event is sometimes necessary. In accordance with the Ticketing Services Agreement, this article will guide you through the process of cancelling events:

1. Stop Ticket Sales: Pause any ongoing ticket sales for the event to prevent further purchases.
2. Notify Your Attendees: Use our Email Attendees feature to notify attendees that the event has been cancelled. 
3. Process Refunds: You must process full refunds for your event from within the system. You can follow How do I process a refund? or reach out to us.

We want to make this process as smooth as possible for your event organisation!