With TicketLeap, you can let ticket buyers make extra donations that don’t affect your event’s inventory or sales numbers. This is different from Donation Ticket Types, which are actual tickets to the event. Non-ticketed donations are just a way for ticket buyers to support your event.
Note:
- Ticket buyers can only make donations on orders that already include a paid ticket
- Donations are included with the event payment and are not processed separately
- You are responsible for reporting donations appropriately based on advice from your finance team
Cost
A 3% processing fee will be applied to donations. This fee helps cover the costs of processing and managing transactions. The remaining amount goes directly to the intended cause.
How to Enable Non-Ticketed Donations
- Click the Edit pencil to open the event settings page
- Navigate to the event's Advanced Settings
- Look for the Accept Donations toggle and switch it on
- Enter the Donation Name
- The name entered for this field will be used as the reference for receiving the donation during checkout.
- The name entered for this field will be used as the reference for receiving the donation during checkout.
- Click Save
Non-Ticketed Donations in Sales Report
The donation amount will be itemised separately in the sales report and payment summary but included in the overall proceeds calculations.
