How do I set up a Stripe Connect account?

To make the process smooth and hassle-free, all you need to do is complete a one-time setup for your Stripe Connect payment account.

Note: If you’re creating a free event, you no longer need to set up a Stripe Connect payment account. This guide is only applicable to organisers with paid and donation tickets.

 

Set up Stripe Connect on the event creation page

Once you add a paid/donation ticket, a pop-up window will appear to confirm your account type.

Skipping this process will prevent you from publishing your event. You can only publish your event once you completed the onboarding. 

 

Individual Account Type

Click Complete now, and you will be redirected to the Stripe page to fill out your personal information.

Business & Non-Profit Account Type

1. Click Complete now

2. Enter your ABN and Legal Entity Name, then click Continue

3. Click Complete now to be redirected to the Stripe page to fill out your information.

Set up Stripe Connect in payment settings
 

You can easily set up your Stripe Connect payment account by accessing the Payments page. Get started by following these instructions:

1. Click your profile picture and select Payment 

2. Scroll to Additional Info Required, click Add Information

Stripe may require additional information when you set up your account. Requirements may vary per country, visit Stripe - Required verification information  for more details.