If you are stopping ticket sales because you need to cancel your event, please remember to contact TicketLeap once you have stopped sales. We can walk you through the refund process.

If you need to stop sales for a particular ticket type (i.e. Early Bird ticket) or set sales to stop at a specified date and time you can do so by logging in to your TicketLeap account and then editing the ticket type.

Stop Sales for An Event

If you want to pause sales from the event dashboard click the Quick Actions menu across the event you're stopping sales and select Pause Sales.

If you'd like to turn your sales back on, simply on the same menu select Restart Sales.