If you want to accept credit cards at the door, the Stripe M2 Reader works seamlessly with TicketLeap Sell. 

• M2 Readers can be used by U.S. sellers only
• Canadian clients, please click here

Before You Begin

Before you begin, here are some essential things you’ll need to do:

1. Make sure your device has Bluetooth enabled. That's how you'll connect to the Stripe M2 Reader.
2. Download the TicketLeap Sell app and log in.
3. Your private contact information must be completed in the admin before you can use an M2. This can be found under your user settings on the My Organization page.
4. You can log into any device, but the reader cannot be connected to multiple devices simultaneously. You'll need to log out and disconnect the device from the first device before connecting the reader to another device and log in again.
5. Users with Owner, Box Office Manager, or Ticket Sales roles can sell tickets via the mobile app. 

Open the Payment Reader Settings

1. From within the app, tap on the Gear icon in the top right corner.
2. Tap on the Payment Readers option in the menu.

Set the Stripe M2 Reader to Pairing Mode

If it's not already off, turn off the Stripe M2 Reader by holding the power button. You'll know it's turning off when the 4 LEDs start turning off one by one.

Press and hold the power button until you hear two beeps. This means the device is in pairing mode.

Connect to the Reader

1. Tap the option for Stripe M2 Reader via Bluetooth
2. Tap Discover Card Readers
3. You'll see the M2 Reader shown with its serial number. Tap it.
4. The reader will show on a Device Connected screen once connected.
5. Exit back to the Event List and start selling tickets!

Device & M2 Requirements

Devices and M2s should be set up and tested at least 3 business days before the event date. Failure to meet these requirements will prevent users from selling tickets using the M2.

• Each user can only be logged into and using an M2 on one device.
• The M2 can only be connected to mobile devices.
• The M2 must be connected to the device it was initially connected to. 
• Each device can only be connected to one M2 reader.

Network Recommendations

To process sales effectively using the TicketLeap Sell app, the following network recommendations should be met. 

• The Wi-Fi network that your devices are connected to should be a dedicated private network.
• All devices should be within 50 feet of the Wi-Fi access point.
• We recommend a minimum of 10mbps download and upload per device.

Failure to meet and maintain network recommendations may result in a loss of network connection and app failures while selling tickets.