Online ticket sales

Event organisers can choose who pays the ticketing fees on an event-by-event basis for online ticket sales. 

By default, ticket buyers pay the ticketing fees, which are added on top of the ticket price at checkout.

If you want to pay the ticketing fees yourself and include them in the ticket price, follow the instructions below:

1. From the Events tab, select Edit (pencil icon) next to the event where you want to change who pays the fees. 
2. Scroll to Ticket Fees and select Paid by Me for Online Sales TicketLeap Fee
3. Click Save. The ticketing fee will be included in the ticket price and paid by you. 

Box office (in-person) sales

• Cash and comp transactions are free, and no fees apply. 
• For card payments, a 3% transaction fee applies and is always covered by the event organiser. This setting is fixed and cannot be changed.