What is Sensible Weather? Sensible Weather is an optional feature for select outdoor events that allow buyers to purchase a rain guarantee. This feature ensures that even if the weather affects your event experience, you can still receive compensation while attending the event. It's not a refund service, but a proactive measure to enhance your event experience.
Sensible Weather is only available in the United States
For Ticket Buyers
What is the Sensible Weather Guarantee?
The Sensible Weather Guarantee provides an easy way to safeguard your purchase against rainy weather. If it rains on the day of your event, you’ll receive a full refund of your ticket price—and you can still attend the event! No more worrying about losing out if the weather takes a turn for the worse.
Wait, I can still go even if I get my money back?
That’s right! The Sensible Weather Guarantee is like an “enjoyment guarantee.” Even if you get refunded because of rain, you’re welcome to attend the event and enjoy it anyway. It’s a win-win situation.
Do I have to make a claim to get my refund?
No, you don’t need to lift a finger. If it rains, Sensible Weather will automatically notify you via text message and handle the refund process for you. No paperwork, no hassle.
What if I ask for a refund on my ticket? Can I get the guarantee fee back too?
Yes, you can. As long as you request the refund at least one day before the event, we’ll refund both your ticket and the guarantee fee.
For Event Organizers
What do I need to do if a buyer uses Sensible Weather?
Nothing! Sensible Weather takes care of everything from start to finish. All customer service, refunds, and payouts are managed directly by Sensible Weather, so you don’t need to worry about a thing.
Will I be charged if a buyer purchases the Sensible Weather Guarantee?
Absolutely not. There are no extra fees or charges for event organizers when buyers opt for the Sensible Weather Guarantee.
If it rains and a buyer gets refunded, does that void their ticket?
Nope! The buyer is still encouraged to attend the event, even if they receive a refund due to rain. You’ll receive 100% of your normal proceeds as if nothing had changed.
What’s in it for me?
Offering the Sensible Weather Guarantee gives potential buyers the confidence they need to complete their purchase. If a buyer is on the fence because they’re worried about the weather, this extra reassurance can help them decide, increasing your ticket sales.